Shipping Options and Delivery Time
We provide a variety of shipping methods, including standard, expedited, and express. Delivery time depends on your selected shipping method, the destination, and the availability of the items ordered.
Order Processing Time
Most orders are processed and shipped within 1-2 business days of order placement. Please note that custom or special orders may require additional processing time. Once your order has been shipped, you will receive a confirmation email along with its tracking information.
Shipping Delays
While we make every effort to deliver your order within the estimated timeframe, delays can occur due to unforeseen circumstances such as weather conditions, carrier delays, or customs processing for international orders. Please note that we are not responsible for delays caused by these external factors.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact our customer service team within 7 days of the delivery date. We will collaborate with the carrier to resolve the issue and arrange for a replacement or refund as needed.
Customer Support
For any questions or concerns regarding your shipment, please do not hesitate to contact our customer service team at 0435 680 028 or via email at sales@tfortrailerparts.com.au. We are here to assist you!